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Cayman Service Transition
March 17, 2010 -- Thompson Line is committed to providing the highest levels of service, security and efficiency that our customers have come to expect. In keeping with these commitments, we have made the decision to transition our Cayman Service to Tropical Shipping’s facilities in Miami and the Port of Palm Beach. This transition will allow us to improve our overall service delivery and more efficiently manage our customer’s shipping requirements.
The following changes will take place during this transition:
Thompson Line’s customer service and documentation activities will be relocated to Tropical’s Miami facility.
LCL customers can begin to transition their cargo immediately. In order to ensure that there is a seamless transition for our large volume and consolidation customers, we would encourage you to contact your sales representative to assist you with moving your cargo to our Miami LCL facility.
Below are the dates that we will begin receiving LCL dry cargo, LCL consolidations and FCL consolidations at our new Miami LCL receiving facility and LCL reefer cargo at the Port of Palm Beach Cold Storage.
LCL Dry, LCL Consolidations and FCL Consolidations
Monday, March 8, 2010 - We will begin receiving LCL cargo at Tropical’s Miami facility. To allow the necessary time for a smooth transition of cargo, the period of transition will extend through Friday, April 16, 2010. After that date, we will no longer receive LCL cargo at the current facility.
LCL Refrigerated Cargo
Monday, March 29, 2010 - LCL reefer will be transferred to the Port of Palm Beach Cold Storage. This facility is specifically designed to ensure the temperature chain is never broken. To allow for a smooth transition, all refrigerated LCL cargo will be received on and after March 29, 2010 at the Palm Beach Cold Storage facility only. After that date, we will no longer receive refrigerated LCL cargo at the current facility.
Customers can also take advantage of our National Pickup Service -- available anywhere in the continental United States and the metro areas of Toronto and Montreal, Canada -- this service allows Thompson Line customers to arrange for inland pick-up on shipments of dry, commercial LCL cargo to be delivered to our Miami LCL facility with just one phone call.
Other service and special features of the new Miami LCL facility include:
165,000 sq. ft. of warehouse and office space and 53 bay doors
A 24-hour, state-of-the-art security system
Facility is lighted and fenced, and patrolled 24 hours a day
A secure, bonded area for high-value cargo
A separate, covered area for walk-in customer deliveries
LCL Import and Export services
FCL and LCL consolidation services
Provided below is a list of our U.S. LCL receiving locations and cargo and documentation cut-offs.
U.S. LCL Receiving Locations
| Receiving Location |
Address |
Los Angeles LCL Cargo Facility
(Downtown Warehouse) |
United Cargo Logistics, Inc.
1046 San Julian Street,
Los Angeles, CA, 90015
Receiving Hours: M - F, 12:00 A.M. - 6:00 P.M.
Phone: 213.216.0475 |
| Miami LCL Cargo Facility |
Tropical Shipping’s - Miami LCL Cargo Facility
9505 NW 108th Ave.,
Medley, FL 33178
Receiving Hours: M – F, 8:00 A.M. - 4:00 P.M.
Phone: 305.805.6620
Fax: 305.805.6630 |
| New Jersey LCL Cargo Facility |
H & M International
700 Belleville Turnpike,
Kearny, New Jersey 07032
Receiving Hours: M - F, 7:30 A.M. - 3:30 P.M.
Phone: 201.246.7740 |
| Port of Palm Beach Cold Storage |
Port of Palm Beach Cold Storage
200 Dr. Martin Luther King Jr. Blvd.,
Riviera Beach, FL 33404
Hours: M - F, 8:00 A.M. - Noon; 12:30 P.M. - 5:00 P.M.
Phone: 561.863.7171
*LCL Refrigerated and Chilled Cargo only |
| Tampa Cargo Receiving Location |
2802 Guy Verger Blvd.,
Tampa, FL 33605,
Warehouse 209 / Berth 208
Hours: 8:00 A.M. to 4:00 P.M. M-F
Closed for Lunch ** 11:45 A.M. TO 1:00 P.M.**
Phone: 813.247.7002
Fax: 813.247.6224 |
For the most up-to-date cargo and documentation cut-offs please visit our website at www.tropical.com.
Thompson Line values the close customer relationships it has built throughout its 26-year history. Thank you for choosing Thompson Line as your carrier of choice to the Cayman Islands. For further information, please contact your local sales representative or Thompson Line at (305) 805-6620.
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