Cargo Receiving and Document Cutoff Times
Due to Hurricane Irma, we have experienced a delay in obtaining approval from the US Coast Guard to resume our normal schedules from the Port of Palm Beach, Florida. As a result of this Tropical Shipping has made “tentative” vessel sailing changes, for which we have adjusted our cutoffs for receipt of cargo and documents for these affected sailings. In order to maintain these schedules and allow Tropical Shipping the opportunity to service all our customers in the ports that have been heavily affected by Hurricane Irma, we are requesting all cutoffs are strictly maintained. Should you have any special requests due to Hurricane Relief Supplies, please contact our Customer Service department for consideration.
For further information please contact our Hurricane Central phone line, Toll Free: 1-866-STORM.50 or Direct: 1-561-881-3951.
Thursday, September 14 sailing Tropic Sun to St. Thomas, St. John*, Tortola, Virgin Gorda, St. Maarten, Antigua, St. Kitts, Nevis, and Dominica:
LCL Cargo cutoff: Noon Wednesday with documents
*Tropical prepared EEI, we will accept documents and file the EEIs Wednesday to avoid any delays.
FCL Cargo cutoff: Dry and Frozen containers 9pm Wednesday. Chilled containers 10am Thursday.
*Tropical prepared EEI, we will accept documents and file the EEIs Wednesday to avoid any delays.
*Please provide all Customer prepared EEI information to the FCL team no later than 9am Day of sail.
*Please note, until further notice all cargo destined to St. John, USVI will require Customs clearance and release of cargo in St. Thomas, USVI
Friday, September 15 sailing Tropic Carib to St. Croix, Anguilla, St. Barths, Barbados, Guyana, St. Lucia, St. Vincent, Trinidad, and Grenada :
LCL Cargo cutoff: Noon Thursday with documents
*Tropical prepared EEI, we will accept documents and file the EEIs Thursday to avoid any delays.
FCL Cargo cutoff: Dry and Frozen containers 9pm Thursday. Chilled containers 10am Friday.
*Tropical prepared EEI, we will accept documents and file the EEIs Thursday to avoid any delays.
*Please provide all Customer prepared EEI information to the FCL team no later than 9am Day of sail.
Air Freight Cargo Transportation Solutions: In the event that your cargo needs require a faster transportation option, we are able to offer Air Cargo shipping to many destinations. In order to obtain an Air Freight quote and Air Freight Shipping instructions, please contact our colleagues by email at CTAir@caribtrans.com or by phone at 305-696-1200.
The above changes are ONLY in effect for the above mentioned dates. We will be resuming our normal vessel schedule beginning Sunday September 17.
Tropical Shipping values its close relationships we have built with our customers throughout our more than 50-year history. Thank you for choosing us as your carrier of choice to The Bahamas and the Caribbean. For further information, please contact your local sales representative or the U.S. Customer Service Team at 800-638-TROP (8767) or 561-881-3999.
Complete contact listings, including telephone and fax numbers and email address information can be found 24/7/365 on our website on theBookings and Customer Service page – found in the Contact area of our website www.tropical.com.