Invoicing and Collection of the North America Demurrage charges will be managed through Veconinter, with whom we have contracted to process our Demurrage program.
Veconinter is a global leader in its industry with 30 years of experience, offering services to the Maritime Industry using innovative technology. Now directly operating in 20 countries on 4 continents, Veconinter has a proven track representing 26+ Ocean carriers as well as more than 60 NVOCCs across its network.
Demurrage charges will be assessed on all equipment within North America
Demurrage is defined as: Equipment remaining on port facilities beyond an agreed period of time. When equipment is incurring demurrage, the equipment is in the carrier’s possession.
DEMURRAGE WITHIN NORTH AMERICA
|
IMPORTS and EXPORTS |
FREETIME |
EQUIPMENT |
SIZE |
CHARGE |
|
Continental United States Canada |
7 Calendar Days |
General Dry Equipment |
All |
$ 85.00 |
|
7 Calendar Days |
Refrigerated Equipment |
All |
$195.00 |
|
|
7 Calendar Days |
Specialized Equipment |
All |
$195.00 |
Free Time is calculated separately for each piece of equipment. Free time starts the next calendar day after vessel discharge for Import shipments and the next calendar day after the equipment has been interchanged into the Carrier’s facility for Export shipments.
- Demurrage charges currently applies to Carrier owned equipment
Demurrage charges will also apply to Shipper-Owned Equipment, effective December 1st, 2019.
- Exports rolled for carrier convenience (i.e. vessel capacity) will have the demurrage clock stopped based on original intended sail date.
- Equipment Placed on hold by any Governmental Agency shall receive additional Free Time commensurate with the Government hold, not to exceed 7 days.
Effective December 1st, 2019 the current Storage Charges for FCL Equipment will be expired, and will default to the Demurrage Program.
All payments for invoices must be made through Veconinter USA at the following address:
Veconinter USA
7205 Corporate Center Drive, Suite 303
Miami, FL 33126 USA
For your convenience Veconinter USA has provided the following contact information should you have any questions regarding their services:
Customer Service (USA toll free) 1-888-841-4972
- Miami, FL direct 1-305-592-7857 and 1-305-335-9551
- Fax number 1-305-629-9847
- E-Mail: intcollections@veconinter.com
Tropical Shipping values its close relationships we have built with our customers throughout our more than 50-year history. Thank you for choosing us as your carrier of choice to The Bahamas and the Caribbean. For further information, please contact your local sales representative or the U.S. Customer Service Team at 800-638-TROP (8767) or 561-881-3999.
Complete contact listings, including telephone and fax numbers and email address information can be found 24/7/365 on our website on the Bookings and Customer Service page – found in the Contact area of our website www.tropical.com.