Dear Valued Customer,
The Customs Department and the Grenada Ports Authority have informed us of their intention to facilitate the clearance of non-essential items currently at the port on Wednesday, April 15 and Thursday April 16, 2020.
In order to do so, the following must be adhered to by agents providing carrier release to customers.
- Notification by agents to the GPA of customers wishing to access their cargo currently at the port
- Relevant information on these customers including transportation registration number of the vehicles involved in the clearance of cargo and customs brokers handling their shipments
- The above information must be provided to us before noon on Monday April 13, 2020
- The Customs department have also advised that they will be facilitating pre-clearance of these cargo on Tuesday 14th April 2020 between 0800-noon.
Kindly contact our office via email grenadasales@tropical.com or the following telephone numbers for assistance with shipments which sailed via our service.
Amicah Noel: 473-421-9414
Kelson Phillip: 473-418-4844
Cheney Joseph: 473-407-1953
Tropical Shipping continues to sail to all ports each week as normal and the port operations are open for Vessel Arrival and Discharge.
We thank you for your patience during this difficult time. We will continue to monitor the developments on the outbreak of COVID-19 and will work closely with our customers, communities, and business leaders to ensure that we all do our part to win the fight against the novel coronavirus and emerge stronger than ever.
Complete contact listings, including telephone and fax numbers and email address information can be found 24/7/365 on our website on the Bookings and Customer Service page – found in the Contact area of our website www.tropical.com.