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Establishment of National COVID-29 Cargo Resolution Team

A message from U.S. Customs and Border Protection

“In an effort to keep the trade stakeholders informed during the Corona Virus Pandemic (COVID-19) please be advised that our website maintains regular updated on COVID-19 and how if affects the trade operations and policy.

In addition, CBP’s Pharmaceutical, Health, and Chemical Center of Excellence and Expertise (CEE) has established the COVID-19 Cargo Resolution Team (CCRT) has been created in an effort to coordinate inquiries regarding the importation of medical supplies and personal protective equipment. The team is multidisciplinary to triage incoming inquires, coordinate with affected ports and respond directly as appropriate.

The team can be contacted at“

For additional information, please click here to the letter from Jennifer L. Connors, Port Director, U.S. Customs and Border Protection. 

We thank you for your patience during this difficult time. We will continue to monitor the developments on the outbreak of COVID-19 and will work closely with our customers, communities, and business leaders to ensure that we all do our part to win the fight against the novel coronavirus and emerge stronger than ever. 


Complete contact listings, including telephone and fax numbers and email address information can be found 24/7/365 on our website on the Bookings and Customer Service page – found in the Contact area of our website