As part of our commitment to the customers and the communities we serve, Tropical Shipping strives to deliver the best competitive transportation value and continuously works to make it as easy as possible to do business with us.
Due to the rising costs to manually upload documentation, effective July 3, 2022, Tropical Shipping will implement a $10.00 per document charge for all Full Container Load (FCL) documents and invoices that are sent or emailed to Tropical Shipping.
Our eServices portal allows registered customers to manage their cargo and to upload documents. Uploading documentation is quick and easy and helps to reduce errors and delays caused by lost or misplaced documents.
There is no charge for customers to upload documents through the eServices Portal.
To register for an eServices account, go to the link below, complete and submit a registration request:
For assistance or guidance on how to use our e-services, please reach out to your sales representative and they will gladly assist in orientating you to our eServices portal.
Tropical Shipping values the close relationships we have built with our customers throughout our more than 50-year history. Thank you for choosing us as your carrier of choice to The Bahamas and the Caribbean. For further information, please contact your local sales representative or the U.S. Customer Service Team at 800-638-TROP (8767) or 561-881-3999.
Complete contact listings, including telephone and fax numbers and email address information can be found 24/7/365 on our website on the Bookings and Customer Service page – found in the Contact area of our website www.tropical.com.