As part of our commitment to the customers and the communities we serve, Tropical Shipping strives to deliver the best competitive transportation value and continuously works to make it as easy as possible to do business with us.
Due to the rising costs to manually upload documentation, effective April 2, 2023. Tropical Shipping will implement a $10.00 per document charge for all Full Container Load (FCL) documents and invoices that are sent or emailed to Tropical Shipping for Tropical Shipping to manually upload.
Our eServices portal allows registered customers to manage their cargo and to upload their documents. Uploading documentation is quick and easy and helps to reduce errors and delays caused by lost or misplaced documents.
There is no charge for documents that are uploaded by the customer through our e-Services portal.
To register for an eServices account, go to the link below, complete and submit a registration request:
For assistance guidance on how to upload documents you can visit our How to Pay My Bill page to get instructions or watch a brief video how to.
Tropical Shipping values the close relationships we have built with our customers throughout our more than 50-year history. Thank you for choosing us as your carrier of choice to The Bahamas and the Caribbean. For further information, please contact your local sales representative or the U.S. Customer Service Team at 800-638-TROP (8767) or 561-881-3999.
Complete contact listings, including telephone and fax numbers and email address information can be found 24/7/365 on our website on the Bookings and Customer Service page – found in the Contact area of our website www.tropical.com.