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UPDATED: Changes to Palm Beach Cold Receiving Days and Hours Effective August 6, 2023

Palm Beach Cold, our less than container load refrigerated receiving facility partner, has announced changes to their receiving days and times effective August 6, 2023. Please see below for additional information.

  • Receiving days and hours starting August 6th will be Sunday through Thursday from 2:00 pm – 11:00 pm. 
  • Tropical booking numbers are still required to be received.
  • An appointment through Palm Beach Cold will also be required for cargo to be received. Appointments can be made by calling the receiving department at Palm Beach Cold by contacting 561-844-7000 x31126, x31127, or x31157.

Appointments can also be made by emailing

  • This will impact customers who are only shipping less than container load refrigerated cargo to the following ports: Nassau, Bahamas; Marsh Harbor, Bahamas; Providenciales; Grand Turk; Grand Cayman; Cayman Brac; Belize and Barbados. 
  • Cut offs for cargo and documentation have changed and noted are below.



Sail date

New Cargo and Documentation Cut-Off

Nassau, Bahamas


Friday prior by 11 pm

Marsh Harbour, Bahamas


Thursday prior by 11 pm

Grand Turk

Last Friday of Every Month

Last Wednesday of the month by 11 pm



Wednesday prior by 11 pm

Grand Cayman/Caymen Brac


Wednesday prior by 11 pm



Wednesday prior by 11 pm



Tuesday prior by 11 pm


Tropical Shipping values the close relationships we have built with our customers throughout our more than 60-year history. Thank you for choosing us as your carrier of choice to The Bahamas and the Caribbean.


For further information, please contact your local sales representative or the U.S. Customer Service Team at 800-638-TROP (8767) or 561-881-3999.


Complete contact listings, including telephone and fax numbers and email address information can be found 24/7/365 on our website on the Bookings and Customer Service page – found in the Contact area of our website