Dear Valued Customers,
For over 60 years, Tropical Shipping has valued the strong relationships we’ve built with our customers and our commitment to reliable, high-quality service. After careful consideration of current market conditions, dry dock scheduling, and other external factors influencing operations, we will be implementing a temporary change to our Halifax, Canada service.
Effective January 5, 2026, the Halifax service will move to a fortnightly schedule.
We remain deeply committed to the Canadian market and the Caribbean customers who rely on Halifax as a key gateway. We understand how important reliable service is to your business and to the broader partnership between Canada and the Caribbean. Tropical Shipping will continue to monitor conditions closely and is focused on ensuring the service remains reliable, sustainable, and supportive of your needs, with a return to weekly sailings as soon as market demand and operational conditions allow.
In the meantime, we are here to help you plan confidently and assist in your transportation needs, our reliability and service level will remain consistent for the customer base.
Our teams in both regions are available to support you, answer questions, and ensure your cargo planning continues smoothly during this temporary change. You can contact your local sales representative or the Canadian Customer Service Team at 866-767-6576.
We appreciate your continued trust, partnership, and understanding, and we remain Committed to Island Life.
Tropical Shipping values its close relationships we have built with our customers throughout our more than 60-year history. Thank you for choosing us as your carrier of choice to The Bahamas and the Caribbean. For further information, please contact your local sales representative or the Canada Customer Service Team at 866-767-6576.
Complete contact listings, including telephone and fax numbers and email address information can be found 24/7/365 on our website on the Bookings and Customer Service page – found in the Contact area of our website www.tropical.com.